Can I cancel a Request that was already Approved and/or purchased?

The answer is, it depends.

  • 🚫 If the Request is already Approved as well as Purchased or Received, you can no longer cancel the Request. The reason for this, is that the product/service has already been purchased or has been delivered, meaning, a real world-event has happened due to the Request.
  • ✅ If the Request is already Approved, but not Purchased nor Received, yes, you can cancel the Request. Please note that if the Request has POs linked to it, those POs need to be canceled first. We also recommend reading more about "When is a Request considered Purchased?"

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