NetSuite Integration Overview

Introduction 

ControlHub's (CH) integration with NetSuite (NS) automates the transfer of data between both systems, ensuring accuracy, reducing manual data entry, and providing a comprehensive overview of purchasing activity in NetSuite. This guarantees that your NetSuite account displays precise and current details of your ControlHub purchases.

Setup Guide 

The user performing this setup must have an Admin role in both ControlHub and NetSuite.

To connect ControlHub with NetSuite:

  1. Log in to NetSuite in your browser.
  2. In a new tab, open ControlHub, go to Company Settings (gear icon ⚙️ on the top-right of the screen), and then head over to the General Settings tab.
  3. Find the Connections section, select NetSuite from the ERP dropdown, and click Connect.
  1. Follow our step-by-step wizard to start the integration process:
  1. Once concluded, the sync integration process will start. After a few minutes, the connection will get established and the data from NetSuite imported to ControlHub.
  1. In ControlHub’s Company Settings (gear icon ⚙️ on the top-right of the screen), head over to the ERP tab, where you will find your recently imported NetSuite Accounts, Subsidiaries, Classes, Locations, Departments, etc
  2. If you want some of these elements (Accounts, Subsidiaries, Classes, Locations, Departments, etc.) to not be Active in ControlHub and/or not available for your ControlHub users, you can deactivate them on this same screen. You also have the flexibility to activate/deactivate them for specific objects (i.e. POs, Bills, etc).

Sync Features

Vendors

Vendors automatically import from NetSuite into ControlHub as soon as the integration is completed, as well as updated daily with overnight syncs. 

Additionally, every time a PO or Bill is created in ControlHub for a new Vendor that does not exist in NetSuite, you have the option to enable the creation of these new Vendors in NetSuite instantly as soon as the PO or Bill is exported. This ensures your Vendors list is always synced between both systems.

Items

Items automatically import from ControlHub into NetSuite, supporting accurate item tracking and inventory management. 

Additionally, every time a PO is created in ControlHub with new Items that do not exist in NetSuite, you have the option to enable the creation of these new items in NetSuite instantly as soon as the PO is exported. This ensures your Items list is always synced between both systems.

Accounting Categories and Custom Fields

Accounts, Classes, Locations, Departments, etc. automatically sync and update daily to ControlHub, ensuring accurate financial reporting and analysis. Subsidiaries are also sync’d to provide a comprehensive view of your organization's structure.

We also support your PO Custom Fields in NetSuite to ensure POs always include them in both systems. 

If you want some of these elements (Accounts, Subsidiaries, Classes, Locations, Departments, etc.) to not be Active in ControlHub and/or not available for your ControlHub users, you can deactivate them. You also have the flexibility to activate/deactivate them for specific objects (i.e. POs, Bills, etc).

POs (Purchase Orders)

POs automatically and instantly  export to NetSuite as soon as they are created or edited in ControlHub. This ensures NetSuite is always up to date with all your latest orders and purchases. 

POs' status are also synced in real time, so when a PO is marked as Open, Closed, or Canceled in ControlHub, it's also updated in NetSuite. 

Additionally, automatic orders placed via ControlHub CheckOut with our integrated vendors (such as Amazon, McMaster, Uline, and DigiKey) \generate automatic POs in both systems.

Card Transactions

Transactions from ControlHub Cards (virtual or physical cards) are exported as Journal Entries to NetSuite with detailed coding for each transaction, including Expense Account, Class, Department, Location, etc. 

This process completely automates the card reconciliation process in NetSuite.

Furthermore, Receipts attached to Transactions in ControlHub are also automatically exported to NetSuite as links on each Journal Entry line, enhancing documentation and audit trails.

Bills

With ControlHub’s Bill feature, you can manage Bills/Invoices directly from ControlHub to ensure 2-way or 3-way Match vs. POs. 

You can also enable the automatic export of Bills from ControlHub to NetSuite so all Bills/Invoices are available in both systems in real time. 

Additionally, Bills can be split across multiple categories (Accounts, Classes, Departments, Locations, etc.) for more detailed financial reporting accuracy.

Bill Payments

If you pay your Bills from ControlHub, our NetSuite integration also exports Bill Payments to NetSuite in real time, ensuring accurate financial records.

Conclusion 

ControlHub's integration with NetSuite offers businesses a powerful tool to synchronize in real time your company’s purchasing activity with your accounting and financial workflows. By providing detailed transaction insights and offering comprehensive import and export capabilities, the integration empowers businesses to maintain accurate, up-to-date financial records of all of their purchasing activity

Implementing this integration generally leads to improved financial management, reporting, and decision-making, ultimately contributing to the success and efficiency of business operations.


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